Crimson Hexagon, a social media analytics firm, did some Twitter sentiment analysis to find out. The company examined more than 2 million tweets that mentioned the iPhone 4S, looking for strong opinions one way or the other as well as more nuanced, neutral reactions.
The result? Not quite as positive as Apple might wish. Some 37% of the tweets were generally favorable, 29% were negative, and 34% were neutral. More worryingly, the percentage of negative responses to the device is growing.
Not surprisingly, Siri dominated the conversation — and by a slim margin, tweets about Siri are more negative (12%) than positive (11%). All of the neutral tweets were about Siri, too, detailing questions that had been asked of the 4S-based voice assistant, and the difficulty she often has in understanding users with accents.
Perhaps the most troubling news for Apple is that the battery problem with the iPhone 4S, supposedly solved by an iOS 5 update, does not appear to be going away. Some 11% of the tweets examined mentioned an issue with the battery draining faster than expected. When Crimson Hexagon did an earlier analysis of iPhone 4S tweets, in mid-November, just 7% had a negative impression of the phone’s battery.
So how are you feeling, iPhone 4S owners? Are you happy with your purchase? Still getting used to Siri or dumped her altogether? And how’s your battery life? Happy or regretful, angry or neutral, let us know in the comments.