TNW reports that Apple Korea is offering replacements of faulty iPad and iPod with brand new ones. Apple had reportedly begun offering replacements for defective iPhone 4 back in April and now it has decided to offer the same for its defective iPads and iPods. This piece of information came on Wednesday when the Fair Trade Commission made the announcement.
Apple’s statement earlier had been contradictory. The company had said that its revamped exchange products were of global level. However, under pressure of South Korean consumers Apple decided to change the terms of service for its iPhone. And now it has extended the same policy for other products as well. So, according to the new terms, the consumer will receive new products instead of refurbished ones if defects are found within a month of purchase.
Korea’s Fair Trade Commission announced that the new maintenance standards were being applied for products that had passed customs since April. It also declared that Apple Korea was offering new replacements of iPod and iPad too and this decision had led to the South Korean consumers enjoy the world’s most favorable product quality. And inKoreathe difference will be that the replacements will be provided automatically when faults arise provided it is within that one month period.
While critics alleged that Apple had not announced this particular change in standards earlier, it had overlooked South Korean consumer’s rights. However, FTC had an explanation to that as its chief Kim Jeong-gi said that Apple doesn’t want its exclusive policy withSouth Koreapublicized and that’s the reason it took so much time to make the announcement.