Apple has officially issued a statement regarding the iPhone 6 bending controversy saying the issue is rare during real world use and that it’s only received complaints from 9 customers (via CNBC). Apple adds, according to the reports, that the “new iPhones feature steel/titanium inserts to reinforce stress locations and use the strongest glass in the industry.” Apple also commented that bending is “extremely rare” during normal use and that it performs a number of strength and durability tests (as you’d expect) before it ships new devices (via WSJ):
Since going on sale Friday, Apple said only nine customers have contacted the company about a bent iPhone 6 Plus—the larger and more expensive of its two new iPhones. Apple said both the iPhone 6 and iPhone 6 Plus passed a series of tests meant to check the products’ strength and durability to withstand every day, real-life use.
Like a lot of people, I have a bent iPhone 6 Plus. It’s almost imperceptible, but it’s there: a slight warp right at the buttons on the side. Put the phone screen down on a table, and it wobbles. I haven’t purposefully bent it and I don’t recall sitting on it (but I probably have). So why is this one bending? I have a theory: It might have something to do with it being both very thin and very big and made of aluminum. The Samsung Galaxy Note3 is big, but it’s also 4 mm thicker than the iPhone 6 Plus and doesn’t have an aluminum back that, when bent, stays bent. You don’t hear about big Android phones bending because they are either too thick, or made out of plastic. That’s my theory, anyway.