Several owners of the HTC One M8 across the world are reportedly seeing several hairline scratches across the camera sensor. Some users are even reporting smashed lenses without any drop or force on the area, so it’s clear that there is a problem. HTC is yet to confirm this issue but is reportedly offering replacements for affected customers, which is an indirect confirmation of the issue. It is possible that some batches of the smartphone are suffering from the issue due to improper fitting of the lens.
But if it’s the component in itself that’s at fault, we don’t think replacements are going to solve the problem. We hope HTC finds the source of this issue and nips it in the bud before it gets too widespread, which is the last thing it would want considering that it’s trying hard to make a big comeback in the mobile industry with this smartphone.
So if you own a HTC One M8 and are facing similar problems, make sure you get in touch with your nearest HTC store for information on a replacement. Bear in mind though that minor scratches might not be eligible for a replacement. Hit the forums below to see if you’re facing a similar issue as several others.