This guide will go over a list of common Galaxy Note 9 keyboard problems and offer tips on how to fix them. Samsung’s built-in Galaxy keyboard has some neat features, but it’s not perfect either. Here’s what you need to know about these issues or how to install a new keyboard completely.
While you probably use the keyboard that came with the Galaxy Note 9, some will choose to download one of the many alternatives on the Google Play Store. Mainly because the others work better or have more customization. Or, it’s frustrating when Samsung’s keyboard won’t capitalize words or you get extra spaces in sentences.
If you’re experiencing issues while trying to text on the Galaxy Note 9, you’re not alone. We’re seeing complaints about keyboard sensitivity issues, capitalization issues, autocorrect, or issues with the keyboard when horizontal or in games. We’ll help you fix the problems listed below, or explain settings you can change to avoid them.
Galaxy Note 9 Keyboard Problems
Galaxy Note 9 Keyboard Sensitivity Issues & Dead Spots
Keyboard Not Showing Up At All
Keyboard Not Capitalizing
General Keyboard Lag & Problems
Galaxy Note 9 Autocorrect Problems
Predictions and Suggestions Not Appearing
Keyboard Sounds Missing
Other Typing and Swiping Problems
How to Replace the Keyboard
Galaxy Note 9 Keyboard Sensitivity Issues or Dead Spots
With every new phone we see random complaints. And with the Note 9, some are saying they have dead spots or sensitivity problems. As a result, some letters don’t show up when they type. We only saw a few complaints about this and it quickly went away.
Keep in mind that when you install a Galaxy Note 9 screen protector you could add sensitivity issues. Not all glass has the same curve, and you might experience dead spots where taps don’t get recognized. This is usually the problem here, not the actual keyboard.
Go to Settings > Advanced Features > and scroll to the very bottom and turn on increased Touch Sensitivity. Especially if you use a screen protector. Flip the switch to ON, and you’re all set. If you’re still experiencing dead spots, you might need a replacement device.
Keyboard Not Showing Up At All
Another problem is that sometimes the Note 9 keyboard doesn’t show up at all. Sadly, there’s no way to fix this in settings. It’s basically a software glitch, and we have two steps that should fix it.
For almost any keyboard problem your first step is a quick reboot of the phone. Press and hold the power button and hit Restart. When the phone reboots the keyboard should go back to full working order.
Then, if the keyboard is still gone try clearing the cache for the Samsung keyboard. This is actually easier than it sounds. Go to Settings > Apps > All Apps > and scroll down until you find Samsung Keyboard. Now, just tap on it and select Force Stop. You can also click on Storage, then clear the keyboard data and cache. (this might delete your dictionary and saved works, just so you know.)
Galaxy Note 9 Keyboard Not Capitalizing
Capitalization is something we see complaints about for almost every Samsung phone. Basically, the keyboard doesn’t always capitalize words or names, especially at the beginning of a sentence. Or, it will autocorrect to lowercase, which is super frustrating.
If this is happening make sure you didn’t turn off the auto capitalization feature. Head to Settings > General Management > Language & input > On-screen keyboard > Samsung Keyboard and look through the list of options. You can see what you’re looking for in our image below.
Some owners suggested installing a new keyboard from the Google Play Store. Then, go to Settings and switch the phone to use that new keyboard, then back to Samsung’s. This gives it a fresh start and fixes most little issues by resetting the system. If you still have capitalization problems you can try turning off autocorrect, or clearing the cache on your keyboard, which we’ll explain below.
Galaxy Note 9 Keyboard Lag
As usual, we’re already seeing complaints about keyboard lag. A phone this powerful should run butter smooth. Personally, I just downloaded GBoard and use that on my Note 9. If your Note 9 can’t keep up with your fast typing, and it seems like it’s lagging, you know what we mean. Typically this fixes itself, but if not, try our trick below.
Go into Settings > General Management > Language & Input > On-screen Keyboard > Samsung Keyboard and scroll to the very bottom. Now, select “Reset to Default Settings” and then tap the “Reset keyboard settings” option too.
This will revert any and all changes you’ve made to the keyboard. Or, wipe everything out even if you never changed anything. This will erase any settings or customization, but it’s actually your last resort for almost EVERY problem on this list.
Galaxy Note 9 Autocorrect Problems
Next up we’ll try to fix the longest running joke in the mobile world — autocorrect fails. Samsung’s keyboard learns from your typing habits over time, and gradually get more accurate and predicts words better. However, occasionally the exact opposite happens. In fact, a lot of the time autocorrect ruins a perfectly normal word or sentence. Doing more harm than good.
If you try typing “to/too”, “home” or “come”, you might get “top”, “hone”, and “cone” instead. That’s the autocorrect feature failing, so here’s how to fix it.
Simply turn off autocorrect, or change the settings shown above. Go back to your keyboard settings following the instructions we mentioned earlier, and change auto spell check and auto-replace. By turning this off the phone won’t automatically replace words and mess up your sentences.
Keyboard Predictions Not Appearing
Additionally, sometimes you want those autocorrections or predictions, but you don’t see them. This is a problem too, and a frustrating one. This also fixes the double-space problem people get on Galaxy keyboards.
Go to Settings > General Management > Language & input > On-screen Keyboard > Samsung and look through the settings list. Make sure “Predictive Text” is enabled, and try toggling it off and back on. Sometimes it just gets stuck. In our last step you turned off auto-replace, make sure you didn’t uncheck predictive text at the same time.
And finally, you’ll also see “Auto spacing” in this menu, which inserts a space automatically after you add a word using predictive text. When you choose a predicted word or hit spacebar to use the highlighted word, the software adds a space for you. Then, you added a space yourself out of habit. That’s where the double-space is coming from.
Disable auto spacing or turn off predictive text completely.
Galaxy Note 9 Keyboard Sounds
If you were expecting keyboard sounds but they’re missing here’s how to turn them back on. Additionally, follow these steps to turn off keyboard sounds so your phone isn’t making a ton of noise and bothering people near you.
For this step, we’re going to general phone settings, not the keyboard settings. Pull down the notification bar and tap the gear-shaped settings button. Then navigate to Sounds & Vibration > and scroll down the Keyboard sound. Make sure this isn’t turned off. Flip the switch on, and your keyboard sounds should come back.
You might not hear keyboard sounds if the phone is in silent mode too. Don’t forget to check that. Press the volume up button and make sure your Galaxy Note 9 isn’t in silent or vibrate mode.
Note 9 Keyboard Typing & Swiping Problems
If you’re experiencing random problems in general, or are having a hard time swiping to type on the Galaxy Note 9, there are a few things we can try. First, make sure swipe or gesture typing is turned on in your keyboard settings.
However, the biggest problem with the Galaxy Note 9 keyboard, again, is the screen protector. Do you have a screen protector on your phone? Thanks to the curved screen some of them don’t fit right. As a result, some swipes or taps don’t register because the curve doesn’t match your phone. You think it’s the keyboard, but it’s actually just your screen protector. Obviously, this isn’t ideal, but take it off and try again. Or, turn up sensitivity as we mentioned earlier in this article.
Replace the Galaxy Note 9 Keyboard
And finally, our last tip, replace your keyboard. There are dozens of replacements on the Play Store, including Google’s excellent keyboard for Android. Replacement keyboards typically have more options, better controls, and tons of customization options.