There are many users who are experiencing Galaxy S4 Internet problem. One user related to us through Mailbag that despite having full bars in the signal of his phone, he cannot access the Internet. He said that he called his carrier about it but he was told that there is nothing wrong with the Internet in his area.
The Possible Causes of the Galaxy S4 Internet Problem
There are many possible causes of the Galaxy S4 Internet problem, among them are minor glitches, having the Wi-Fi turned on, too much cache data, and other apps interfering with the normal operations of the phone.
Possible Solutions to the Galaxy S4 Internet Problem
Here are the possible solutions that can be applied to the Galaxy S4 Internet problem:
A. Restart the Galaxy S4
Many minor glitches are solved by simply restarting devices. Try turning off and on your Galaxy S4 and see if it solves the issue.
B. Disable Wi-Fi
Sometimes, having the Wi-Fi feature enabled all the time causes the Galaxy S4 Internet problem. So, another thing that you should do when restarting does not solve the issue is by disabling Wi-Fi using these steps:
1. Press the Menu key.
2. Go to Settings.
3. Slide the Wi-Fi switch to the left to disable it.
C. Clear Internet Cache
Clearing the cache of the Internet browser may help fix the problem too. Here’s a way to do it:
1. Touch the Apps icon.
2. Press the Menu key.
3. Go to Settings.
4. In the Advanced section of the Settings, select Privacy.
5. Tap Delete Personal Data.
6. Put a check mark on the Select All box.
7. Press Done.
D. Delete Apps Causing the Galaxy S4 Internet Problem
Recall the apps that you have installed before you encountered the Galaxy S4 Internet problem. Then, disable them for the meantime and observe if the problem is still there. Accessing the Internet through Safe Mode will also help you determine whether a recently installed app is causing all the trouble.
E. Do a Factory Reset
If the Galaxy S4 Internet problem persists even in Safe Mode and after doing the other solutions here, back up all your important data and perform a Factory Reset.
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We hope that the information provided here somehow helped. For more questions, write to us at firstname.lastname@example.org. Just be detailed as much as possible in your questions so we can effectively pinpoint your problem and help you find the right solution for it.
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