If you already owned and returned, or still own, a recalled Galaxy Note 7 unit, the exchange should be pretty painless. Just bring your device to a carrier store, ask for the new Galaxy Note 7, and you’re good to go. Verizon appears to be selling new units to all customers at this time, but AT&T is saving its current stock for early adopters who need exchanges. The carrier will start selling to the public again in the coming weeks, and T-Mobile appears to be doing the same.
The good news is AT&T had several units available, including the more rare blue option that I was looking for. I was able to identify that I had a “new” Galaxy Note 7 by checking for a small black square on the side of the box. The battery indicator remained white until an overnight software update, which changed it to green. This is one key sign for identifying a safe Galaxy Note 7 against a dangerous one.
Given the long wait times for Apple’s iPhone 7 Plus, Samsung might have gotten its phones back in stores early enough to stand a fighting chance. Whether consumers can shake their minds of the poor launch perception is going to be another question.