Some Samsung Galaxy S6 Edge owners on Verizon, and Sprint networks are complaining about a very serious issue. The problem is that, for some reason phone’s Auto-Rotate feature stops working. This may be because of some potential problem in phone’s accelerometer.
The owners of these phones are complaining that their phone suddenly stops rotating. They also mentioned that the problem does not go away with reboots or even with factory reset.
There is no word from Samsung till now on this problem. Also, if this is a hardware problem and not a software one, Samsung needs to replace the faulty devices.
There is no solution for this problem right now.
Have you experienced auto-rotate issues with your S6 Edge? If so, which carrier is it from?