If you're experiencing charging issues with your iPad, whether it's an iPad 2 or an iPad Air, you aren't alone. Out of all the mobile devices Apple makes, when it comes to charging issues, the iPad is typically at the top of the list. In some cases the problem is hardware related but in many, it's not. Here are some steps you can take to resolve iPad charging issues before heading out to an Apple Store.
1. Perform a hard reset
If your iPad appears to be dead and only shows a black screen, or your iPad just isn't recognizing a charger when you plug it in, you should immediately perform a hard reset. In order to do this, simply hold down the Home button and Power button together and don't release them until you see an Apple logo.
Once your iPad reboots, try plugging it in again to see if it registers a charge. If it does, you're good to go. If not, or if your iPad doesn't ever show an Apple logo, move on to the next step.
2. Try a different outlet or USB port
Sometimes the issue isn't actually your iPad at all, but the wall outlet you're using. Many of us get into a routine of plugging our iPhones and iPads into the same places each and every time. This makes it easy to not think about trying a different wall outlet to be sure that isn't the problem.
If you've already tried a different wall outlet or you just did and that doesn't solve the issue, move on to the next step.
3. Inspect your charging brick and cable, try another if you can
I know that I have to reach behind the bed in order to unplug the iPad charger so it's not something I do often. It also makes it hard to see tears in the cable that could have been caused by an angry house cat or a dislodged cable because of things getting shuffled around.
Be sure the block you are using is the one that came with your iPad and inspect the cable for signs of tears and scratches. If at all possible, try another iPad charger if one is available. If not, you can always try an iPhone wall block as well. It'll charge much slower but it can at least rule out the iPad being the problem and let you know the brick or cable needs to be replaced.
4. Try restoring through iTunes
If you've already inspected all chargers, cables, and wall outlets as well as performed a hard reboot, it may be time to try a restore. It's something the Apple Store will typically advise you to do before coming to the conclusion that it's hardware. Just be sure to back up all your data to either iCloud or iTunes before starting. If you aren't sure how to perform a full restore, you can follow our guide by clicking the following link.
Once you've tried all of the above steps, or if you're iPad is not responding or showing up in iTunes, it may be time to visit an Apple Store. At this point, the issue is most likely a faulty battery or a faulty charging port. Depending on the issue, an Apple Store can replace your iPad either under warranty or for a fee, depending on the issue. If you don't live close to an Apple Store, you can call 1-800-MY-APPLE in order to set up a mail-in repair. You may have to pay for the call depending on your warranty status.
Your tips and tricks for dealing with iPad charging issues?
If you've had an iPad that just didn't want to charge for one reason or another, were you able to resolve it? If so, what did you have to do in order to get things in working order again? Be sure to let me know in the comments!