No user expects an expensive smartphone as #Samsung #GalaxyS6 will fail to power on, but the truth is, it does happen…a lot. In this article, we show some of the instances when a powerful gadget like an S6 fails to live to our expectations. To be fair, some of these issues may not be totally Samsung’s fault. It still sucks though to know how an S6 can easily fail.
Below are the specific topics mentioned in this post today:
If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page.
Problem #1: Galaxy S6 fast charging not working
Randomly, the other day my fast charger stopped charging the device at its normal fast pace and has reverted back to an extremely slow normal charge rate (3 hours is stated to gain 49% charge where the fast charger would take care of that in 45 minutes or so). I don’t have any new apps or anything that I can point to that would cause this. I’ve read other forums, the most common response I saw was to ensure the USB cable is seated all the way into the brick that plugs into the wall outlet. I can assure you that is not my problem. the cable cannot possibly be pushed any further into the brick…
Another odd issue I saw on these forums that also occurred to me shortly after the fast charge stopped working was the Samsung Gear VR apps essentially overtaking the phone and making my screen entirely black except a little gray X on the bottom corner. The screen finally opened up and asked me to complete an installation of those apps and I canceled out of that. I haven’t had that black screen come back up again but I still can’t get a fast charge.
I tried opening in safe mode, nothing. I tried wiping the cache partition, nothing. I tried closing all apps and using airplane mode as suggested here, still no fast charge. This is more a nuisance than an outright functionality issue, but it is very difficult for me to go back to this ridiculously slow charging after getting used to the awesome fast charging…help please!
My next step is to do a factory reset but I’d rather not have to move everything off the device if I don’t have to. Thanks! — Kelsey
Solution: Hi Kelsey. We posted a similar article last week about this issue so please follow our suggested potential solutions. As noted in that article, there are a few things you need to check in order to narrow down the causes. We particularly suggested to do a factory reset as we’ve come across many similar situations wherein the said procedure worked effectively. It’s also a required step before you proceed to look for possible hardware causes like faulty charger, faulty USB cable, malfunctioning charging port, or a general hardware failure on the phone itself.
To add, you can try doing the potential remedies we provide below. Some of them may work depending on the real reason for the problem. They are more of first aids rather than cure so if the problem happens from time to time, you can safely assume that you have a hardware issue at hand.
Close all apps and clear the RAM. Although Android OS is designed to handle RAM management smoothly these days, making sure that you close all apps while charging and ensuring that the phone’s RAM usage is lowered may work in your case. Simply press and hold the Home button, tap on the memory tab (the pie chart icon), then hit Clear Memory to clear the RAM.
Do a System Dump. This procedure may be of help if the issue is code-related. Here are the things to do:
Open your phone dialer
Scroll down to the bottom and tap on “Low battery dump”
Restart the phone.
Recalibrate battery. Sometimes, recalibrating the battery may work as well. To do that, simply charge your phone to 100%, then use it until it’s fully empty. Repeat this cycle twice and observe.
Turn off the phone/screen. Samsung’s Adaptive Fast Charging technology requires that either the phone or the screen is off in order to work. “Fast charging” phase usually happens between 1%-80%. If you’re merely topping off above 80%, your phone may no longer indicate that fast charging is active.
If not one of these remedies help after you have performed a factory reset, try to isolate further by using another fast charger and USB cable. Otherwise, simply ask for a phone replacement if it’s still within the warranty period.
Problem #2: How to bypass Factory Reset Protection on Galaxy S6
Hi. I recently rooted my phone and installed a custom ROM (sick as hell). Everything was working fine until I turned the phone off and tried to turn it back on. I’m getting 2 red messages at the top of the screen. one says “kernel is not seandroid enforcing custom binary blocked by FRP lock.” That’s the message i get after trying to turn the phone on via the Power button.
The second message says “Recovery is not seandroid enforcing custom binary blocked by FRP lock.” i get that message after trying to put the phone in recovery mode via volume up, home, and the power button. I’m able to get the phone into download mode but i can’t flash anything with odin. They all fail because of the FRP lock. — Torrey
Solution: Hi Torrey. Factory Reset Protection (FRP) is a recent security feature added to Samsung devices running the Android 5.0 and above. It’s designed to keep data safe by preventing unauthorized factory reset via recovery mode, meaning that if you lost your phone by theft or by accident, no one can supposedly access your data or perform a factory reset on it.
However, we do encounter some few cases before wherein legitimate users were unable to log back in to their phones due to FRP, which is interesting given that users are supposedly responsible for their own Google accounts and all. Anyway, a Samsung user named RootJunky discovered a way to work around this security feature (which we don’t necessarily endorse) and he posted a video on how to do it. Try to see if this workaround is not yet patched by Samsung at this time.
Problem #3: Broken Galaxy S6 USB cable causing slow charging
Got the phone 2 weeks ago. Phone was working perfectly fine and as I installed Samsung Pay and left my phone to charge, it got hot so I turned it off. After turning it on it got many problems:
1) charging said slow charge and to use original cable to fast charge and I was using original.
2) my home button stop working and I was using screen off app to turn off my phone because on my S4 power button fail so to last long on S6 I used the screen off app. So as home button stop working i had to tell my friend to call me so I can unlock the phone.
So then I had to factory reset the phone and still it says slow charging but home button works. So I used different charger and it said fast charge so it’s the cable. How do I replace the cable and could there me more problem in future? — Kavit
Solution: Hi Kavit. To replace the cable, make sure that you buy it from a Samsung store. If you don’t have access to a nearby Samsung shop, try to visit their official website so you can order one online.
The inside wires of a USB cable are relatively sensitive so if you want to make sure that the second one you’ll have will last longer, try not to bend or pull it too much. Make sure to gently pull the USB connector when you’re done using it to avoid ripping off some wires.
Problem #4: Galaxy S6 “RECOVERY IS NOT SEANDROID ENFORCING” error
I really hope you can help me. I’d be willing to pay you.
I’m from Melbourne, Australia and I recently got a Samsung S6 Edge. I did the wrong thing and attempted to jail break the mobile. Nonetheless it’s on the logo screen, with pretty tiny red writing stating “The end user, Holly Doufexis is a Moron.” – No, it says “RECOVERY IS NOT SEANDROID ENFORCING”.
I’ve attempted all trouble-shooting techniques and it’s out of my depth – can you help me please?
Kindest regards. — Holly
Solution: Hi Holly. We offer our advice for free so there’s no need to pay us for anything. Now, your issue may be similar to Torrey’s above. Try to look at the video and see if you can bypass FRP by following the instructions.
Problem #5: Missing Settings option on Galaxy s6
It started with the last update on my Samsung S6 two months ago approx.. I tried to go to Settings by swiping down my screen and I press settings and it just goes back to the home screen. I don’t have the Settings option any more on my screen. I try to do a manufacturing reset and I get to the dead little robot and when the menu comes up the volume button does not allow me to move to the options to reset my phone. The screen appears to be frozen.
This is the main issue I do not have the options to go into settings. When i try to get into setting it come up with a dark screen stating “Unfortunately, com.android.settings has stopped.” I don’t seem to have the setting options at all. Please help I am ready to throw this phone in the garbage. — Suzanne
Solution: Hi Suzanne. Did you try to modify the operating system in any way before the problem occurred? It’s highly unlikely that an unrooted or unmodified S6 will be unable to do a factory reset via recovery mode. Try to reflash the stock firmware to your phone to get it back to its working order. If you were not the one who modified the phone, try to look for someone to do it for you.
Problem #6: Galaxy S6 screen failure
I dropped it and the digitizer cracked. Fortunately, I sell and repair phones myself and have a lot of these just sitting around. I just began to do a simple board swap with the phone. I took the old board out of the new LCD/digitizer and took my board out of the cracked digitizer.
Please keep in mind that the phone LCD would still light up and display my lock screen photo, so the phone power was working.
I had everything swapped over to the new LCD/digitizer housing and proceeded to turn the phone on and check that everything was hooked up correctly. The phone did not power on or even vibrate. I checked the board to see if there was anything that could have physically gone wrong with it. It was completely identical to the board that I had just taken out. No burn spots or anything broken or missing on it. Also, the phone has no signs of water damage.
I tried putting it back in its original cracked housing and it had the same problem, wouldn’t power on. The other board worked still in both phones, so that rules out any issues with the power button or the housing. I’ve done a ton of board swaps, probably close to 500 and have never even heard of an issue like this. Do you have any insight as to what can be the problem here?
Also, I let the phone sit for a day, then tried to charge it the next day and actually got a response. When plugged into the charger, it vibrates once then the battery icon pops up for only a second then disappears and the LCD backlight just stays on.
This is my personal phone this time and everything I have is on the board that won’t power on, so I really really need to do this without resetting the board. — Chad
Solution: Hi Chad. Our blog does not provide hardware troubleshooting and diagnostics. Please look for other online resources or have someone check the phone to identify the hardware error.
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If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.
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