Remember when Verizon announced their new Data Share Plan? We previously reported that with Verizon’s new Data Share Plan, they were terminating their $30/month unlimited data plan option for customers. This new data plan that Verizon was heading towards became official on June 28th, thus it was crucial for certain customers to upgrade to a new phone before that date so that they will be able to keep their unlimited data plan and essentially become “grandfathered in.” For the Samsung Galaxy S III, if you pre-ordered it before the 28th of June, you were guaranteed to keep your existing unlimited data plan and not be switched into the new Data Shared Plan.
The problem is, once you attempt to activate your phone, Verizon’s system may not take that into account and could possibly switch your unlimited plan into their 2GB data capped plan. According to a user on Reddit by the name of kthxbaaai, that’s exactly what happened to him:
When I called today to activate my phone the Verizon rep started off by informing me that my unlimited plan would be converted into a 2GB capped plan, I informed him, in no uncertain terms, that no it would not. After speaking with his supervisor he told me that, yes, because I preordered before the 28th I get to keep my unlimited data, but to do so he had to switch me to a capped data plan and then submit an “inactive pricing” request to convert me back to my unlimited data. So currently they have me on capped data, but with a promise from the rep that it will be back to unlimited by tomorrow or Monday at the latest.
Luckily, the Verizon rep that he spoke to was kind and took care of him. If you pre-ordered your Galaxy S III before June 28th, make sure that you do indeed keep your unlimited data plan upon activation. At this point, we can only assume that if you activate your new GSIII without going through a Verizon customer service rep, you probably won’t have issues, but I would definitely double check to make sure nothing has changed. Has anyone experienced any problems such as this while activating your new Galaxy S III?