New York man says Apple’s Siri doesn’t work as well in real life
Apple is being sued again. And while that may come as no surprise at all, you may be shocked—or at least amused—to learn why. The WSJ Law Blog reports that a New York man named Frank M. Fazio, is going after the company for its voice-activated assistant Siri. He claims the virtual assistant is not living up to its hype.
After buying his iPhone 4S back in November, Fazio feels that he’s been misled. His lawsuit alleges that Apple sent a “deceptive message” about what Siri can actually do, and says that the app is “far less responsive in real life.”
But, wait. Isn’t that kind of the point—that this is real life? Everyone knows that burgers never live up to the plump juiciness of those seen on TV, or that energy drinks don't make you fly, or that beer won't get you laid (most of the time, anyway). It’s like suing America’s favorite fast food joint because the beef it peddles on television looks way shittier in person (and, in fact, doesn’t taste at all like beef). Actually, that’s probably happened somewhere.
But the point here is that we should know as consumers not to believe every detail we witness in ads. It’s marketing; it’s designed to make you lust for it. And I realize I’m on a bit of a rant, but this guy has very clearly never used Android’s Iris. If he had, Siri would seem totally badass (I’ve tried both).
The lawsuit also notes that Fazio has experienced “very long” wait times when asking Siri for directions, and that it is “at best a work-in-progress.” That last statement sounds more like it stacks perfectly in Apple’s favor, since the company has mentioned before that Siri is still pretty much in beta. And like all new technologies, there are still kinks to be worked out.
As for directions, Siri isn’t so bad with ‘em, at least on well-traveled paths. And in my experience, she’s (yes, I know she’s a robot) takes the lead for efficiency when pitted against her rival, Iris. Though, Siri did apparently agree to call this inexperienced kid a “rock god,” so there’s that.