For 26 years, Klapprodt Pools built its business around gorgeous swimming pools and great customer service, but now the company is also saving thousands of dollars a month by using iPads in the field.
The Dallas/Fort Worth area family-owned business designs approximately 120 pools a year and maintains an additional 200 pools every week. That doesn’t include the 150 to 200 service calls Klapprodt’s technicians receive every month. So keeping customer information handy and accessible between sites is important to the 25-person company.
While technicians used smartphones and laptops in the field to receive daily schedules and c... Continue reading >>