After months of inaction, Microsoft is finally addressing some of the biggest bugs that customers have seen with its Surface Book laptop and Surface Pro 4 tablet.
On Wednesday, Microsoft Surface boss Panos Panay apologized for the delay in an official blog post, promising that the new software patches coming today would begin to address the issues across both the Surface Book and the Surface Pro 4 tablet.
"I read the blogs, I read the comments, I read social media, I read the forums…and so does the team. We love the energy. We’re listening and channeling that feedback directly into our products," Panay wrote.
That update is starting to go out via Windows Update today. It consists of new drivers and patches to make the Surface line work better with the Intel processor and display drivers, which The Verge reports cause power management problems in the devices' hardware.
I actually put my Surface Pro 4 in a drawer while I waited for all of this to be resolved, so I can't test the new software update immediately. But it's good to see that Microsoft is finally showing signs of wanting to fix this problem.