Those who placed an order for an Xbox One or PlayStation 4 through Blockbuster UK will receive a console after all. The beleaguered retailer announced today that Microsoft and Sony have set aside Xbox One and PS4 launch-day consoles for those with valid preorders.
Customers must complete this form by midnight on Thursday, November 7, to receive their console. Applications received after the deadline will not be accepted.
After submitting the form, Blockbuster will verify preorder details and then pass this information on to Microsoft or Sony, who will then contact customers directly to arrange payment and delivery.
"We continue to issue refunds of console deposits for those people who have contacted Blockbuster; but regardless of whether you have received your refund yet, please fill in this form so you don't lose out on your Xbox One and PlayStation 4 day 1 editions," Blockbuster said.
"Please note, you will be buying your console from Microsoft directly or Sony's fulfillment partner--you will not be buying from Blockbuster," the statement continues. "Our involvement is to ensure that everyone who preordered in advance with Blockbuster has the opportunity to get their console of choice on day of release."