Cambridge, Massachusetts - RPA Technology today announces across the board updates for Mobile Mouse Pro, Mobile Mouse Lite for the iPhone, Mobile Mouse for the iPad, Mobile Mouse server for OS X, and a new, free version of the Mobile Mouse app for the iPad.
Unfortunately this update has caused frustration for many users who were not able to run the app because it crashed on startup, rendering their purchase useless. After spending a great deal of time investigating the issue and troubleshooting it with users, no bugs were found that could be causing the problem. Today tech sites like TechCrunch, CNET, ars technica, and many others are reporting that the issue is affecting many other apps as well and may be caused by the App Store itself. Users who have experienced the problem with Mobile Mouse or any other recently updated app should delete the app and download a new copy from the App Store, which should correct the problem.
"Our consistent 4.5 rating in the App Store has dropped overnight because of all the 1 star reviews resulting from this issue. We hope that Apple acknowledges the issue and removes the 1 reviews that were posted in response to this issue" stated Ramzi Audeh, CEO of RPA Technology. In the mean time, users can help out developers by removing the 1 star reviews they posted for apps experiencing these problems and post a new review once they have downloaded a functional copy of the app.