Today, Chinese phone maker OnePlus has announced a ‘customer support guarantee’ that will give Indian users of its smartphones three months of extended warranty if they have service issues pending for more than 15 days. The company has also announced a new toll-free number – 000 8008 522 008 – for customer support and feedback.
The 3-month warranty extension on pending service issues covers the OnePlus One and future smartphones from the company’s stables. The warranty extension is applicable on already pending issues, and early adopters who bought the smartphone through the firm’s global portal will also be eligible for the warranty.
Vikas Agarwal, General Manager India, OnePlus said, “While it is our constant endeavour to close most of our customer service requests within 3 days, this complimentary extended warranty will compensate users in case of any unexpected delays. We have always considered our fans and users to be a priority, and this service is a testimony of our efforts in empowering them further.”
Recently, OnePlus One from OnePlus has got a permanent price-cut and the smartphone is now available starting at $249.OnePlus made the official announcement on their blog and announced some other additions with the 64GB version of the OnePlus One.…
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