Galaxy K Zoom owners living in the U.K. will miss out on an Android 5.0 Lollipop update, Samsung has confirmed. The South Korean company has not provided a reason for its decision not to upgrade this device, which is only just over a year old.
Released in June 2014, the Galaxy K Zoom is Samsung’s second smartphone with a true, 20.7-megapixel point-and-shoot camera built-in. It also has fairly decent internals, including a hexa-core Exynos 5260 processor, 2GB of RAM, and 8GB of internal storage with a microSD card slot.
The processing power and RAM in this device should allow it to run Lollipop just fine, but for reasons currently unknown, Samsung has decided against upgrading it — at least in the U.K.
“We don’t like to be the bearer of bad news, but the Galaxy Zoom will not be receiving the Lollipop update,” Samsung U.K. told one fan on Twitter.
This means the Galaxy K Zoom will now be stuck with Android 4.4 KitKat — the same software it came pre-installed with — and it’s not even 18 months old yet. This will surely upset a lot of Galaxy K Zoom owners who have been looking forward to this release since it make its debut last November.