The #Samsung #Galaxy #Note4 is one of the high end devices available in the market that makes use of a powerful hardware. The phone uses a Snapdragon 805 chip combined with 3GB of RAM to provide a smooth user experience. Any app that you install on this device pretty much works fast. There are however instances, despite this power, the phone experiences certain freezes, lags, and other performance issues. This is what we will tackle today as we aim to troubleshoot the Galaxy note 4 freezes then restarts issue & other related problems.
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Problem:Hi! My phone has several issues.. It will freeze up and then shut itself off.. Or it will just restart randomly. Or it will freeze up and screen will go black for about 30 secs. Also my battery drains very quickly. The apps listed above is the only 3rd party apps I have because I factory reset my phone.. I have wiped the cache also. Nothing seems to be helping!
Solution: When you did a factory reset did you observe if the issue still occurs before installing anything in your device? If the phone still freezes and restarts then this could already be a hardware related problem. If you have a microSD card installed then try taking it out as a corrupt card is known to cause this problem. You should also check if the issue occurs when the phone is connected to its charger. If it doesn’t then there’s a chance that the battery is causing this issue. If this is the case try to get a new phone battery.
If the above troubleshooting steps fail then I suggest you have your phone checked at an authorized service center.
Note 4 Optimizing Apps Issue After Software Update
Problem: My issue is that when I am downloading the new software update it comes optimizing 1 of 76 apps…. and so on once it comes on 3 it stops and restarts again 1 of 76… I can’t even use this device so Pls if u have any solution.
Solution: It looks like this issue is caused by the software update. Try to start your phone in recovery mode first. This is a separate working environment from the main operating system that allows you to perform several useful commands on the phone. The first thing you need to do is to wipe the cache partition of the phone. Once this is done restart the device and check if the app optimization proceeds normally.
If the problem still occurs then start your phone in Safe Mode. Once the phone is in this mode proceed with backing up your phone data. Once your data is safe restart your phone in recovery mode then do a factory reset. After the reset the issue should be resolved.
Note 4 Stylus Removed Issue
Problem:From my first getting the phone, whenever I move the phone, try to hit the back button or when texting, the phone keeps popping up that the stylus is pulled out. It does this several times in succession sometimes and then freezes and restarts.
Solution: For this type of issue try checking if some form of corrupt data is the root cause. Start your phone in recovery mode then perform a wipe cache partition. Restart your phone then check if the issue still occurs. If it does then proceed with backing up your phone data then do a factory reset.
You should also check if the stylus is properly attached to the phone. If it is loose or if it moves around then try using a different stylus or have you phone checked at an authorized service center.
Note 4 Freezes Then Turns Off
Problem:My phone freezes, turns off on its own. Sometimes my phone won’t even charge or power up, the screen is cracked but I am able to fix it. Sometimes when charging the phone the battery over heats, I don’t know if there is a virus or what. Please help!
Solution: Since it looks like the phone has several issues I suggest you start fresh by backing up your phone data then doing a factory reset. After the reset don’t install anything in your phone just yet. Check first if any of the issues still occur. For starters, try to check if the battery still overheats when charging. If it does then try using a different charger/ charging cord when charging the phone. You should also consider using a new battery. If the phone still freezes then check if you have a microSD card installed. If the phone has one then try taking it out as this may cause the freezing issue if it is corrupt.
Note 4 Slow When Texting
Problem:Whenever I text with anyone who has an android phone it goes so slow and I start typing but it freezes for like 5 seconds and I can push the letters but they won’t appear. This has mainly starting to happen since my last system update. I will try a soft restart but I don’t think it will help it out much. I love this phone but pissed me off when this happens all the time texting with my wife. Any ideas on that one?
Solution: Does the freezing issue only occur when you are texting? If it does then it could be caused by corrupt data in the messaging app. I suggest you try to clear the cache and data of the messaging app then check if the issue still occurs. It’s also best if you follow this up by starting the phone in recovery mode then do a wipe cache partition.
If the problem still remains then it could be caused by some data from the old software version that has not been completely removed from the device during the update process. If this is the case then you should backup your phone data then do a factory reset.
Note 4 Slow After Updating To Lollipop
Problem:Since i updated the OS from kitkat to lollipop my phone has gotten slower and stucks a lot. And also when i lock the screen there appears a yellowish screen that does not disappear. I have to press the power key several time to make the lock screen appear in order to enter the password
Solution: If this issue occured right after you updated your phone software then there’s a possibility that it is caused by the data of the old software version that has not been completely removed. I suggest you try to backup your phone data then do a factory reset.
Regarding the yellowish screen that that occurs this could be a hardware issue. Does your phone have a screen protector installed? If it has then try removing it as this may be causing the problem.
Note 4 Unfortunately, com.sec.android. app.FlashBarService has stopped Error
Problem: The ensuing message keeps popping up on my Galaxy Note 4 screen whenever I open email or go on the internet:”.Can anybody help me get rid of it permanently?
Solution: It looks like this is connected to the multiwindow feature of the phone. Several other owners of this device who have this same issue had success fixing it by wiping the cache partition of the device from the recovery mode. If this does not help in your case then I suggest you backup your phone data then do a factory reset.
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