Samsung Galaxy Note 7 continues to suffer from bad publicity due to reports of exploding handsets that led to a recall as the Korean company delays its re-launch by three more days.
According to Reuters, Samsung Electronics Co. Ltd. revealed its plans to delay the restart of sales for the new Galaxy Note 7 on Sunday in order to accomplish the total recall of the previously released version.
Now set for October 1 from the previously announced September 28, the re-launch of the embattled Samsung smartphone model is postponed to make way for a “speedy recall” of the malfunctioning units.
“The recall rate will likely fall sharply should new sales have resumed on Sept. 28.”
Apparently, Galaxy Note 7 owners with units purchased prior to the recall will have more difficulty exchanging their devices when the unit is re-launched on October 1.
Samsung is aiming to get a fresh start of sales for the Galaxy Note 7 in affected areas, especially after the Korean company suffered profit loss for exchanging around 500,000 units in the United States.
The company also replaced about 200,000 Galaxy Note 7 units their in base country, which is only half of the total number of sold faulty units in Korea.
Samsung has since apologized for any confusion caused by the rescheduling and vowed a speedy resolution to the matter at hand.
But while the company has already explained the reason, BGR appears to be under the impression that there is more to the delay than what Samsung lets on.
According to the report, several Korean Galaxy Note 7 users who have received their replacement device are reporting issues about their new gadgets.
Some users who have claimed replacement units for the controversial device have been reporting instances where their new smartphones overheat and lose battery power even while charging.
The complaints, which were first reported South Korean broadcast news network YTN, appear to be isolated in Samsung’s home country alone.
Samsung has declined to comment on whether the issue is present in other countries and explained that they are “isolated cases” related to mass production and are “completely unrelated to batteries” as some are speculating.
Prior to the re-launch, the government of South Korea ordered the tech firm to conduct extra battery safety measures on the Galaxy Note 7 before restarting its sales in Korea.
In a statement cited by Reuters, the Korean Agency for Technology and Standards has officially approved the recall of the controversial Samsung device and confirmed that new batteries used in the devices are safe.
However, the agency also told Samsung to require its supplier to conduct x-ray tests on the batteries before shipping them and conduct extra security inspections to make sure they are safe to use.
Deadlines for claiming of refunds for defective Galaxy Note 7 devices have also been extended from September 19 to September 30.
The Samsung Galaxy Note 7 continues to be part of tech headlines with social media taking a field day one of the company’s most embarrassing blunder ever.