There are many Samsung Galaxy S3 users who are asking why they are having problems retrieving the photos sent to them through the text messaging app of their devices.
The Probable Cause of the Problem in Downloading Pictures From the Galaxy S3 SMS App
If you happened to be experiencing this problem, do not worry because this is usually linked to a wrong configuration in your phone or poor network connection in your area.
The Possible Solutions to the Problem of the Galaxy S3 in Downloading Photos From the Text Messaging App
If you are stuck in this predicament, here are a couple of things that you can try to solve your problem:
1. Enable Packet Data
Make sure that the packet data of your Galaxy S3 is enabled or just toggle it off and on using these steps:
a. Go to Settings.
b. Select More under the Wireless and Network section.
c. Navigate your way through the bottom where you can find Mobile Networks.
d. From there, uncheck and then check the box beside the Use Packet Data option.
This seemed to work on many users who have been having trouble retrieving photos which were sent to them via SMS based on the related threads of Android Central and Galaxy S4 Forums.
2. Check Network Connection
Ensure that the signal in your area is stable. A poor signal in your network can cause the photos to have trouble loading properly. Of course, this will definitely give you problems in retrieving them later. Then, even if you successfully get them, the files may appear as corrupted in your directory.
3. Disable WiFi
You may also try disabling the WiFi of your Galaxy S3 for the meantime while you are retrieving the photos.
We hope that this article somehow helped you. For more questions about Android devices or solutions that you want to share related to this subject, email us at firstname.lastname@example.org.