Despite being released almost 3 years ago, the #Samsung Galaxy #S4 still has quite an impressive display. Sporting a 5 inch full HD 1080 x 1920 pixel Super AMOLED display, images on the screen appear vibrant and lifelike. One advantage of this display is that despite not having a high brightness level it’s outdoor performance under direct sunlight is outstanding due to its low reflectivity. There are however instances when some screen related issues on this device can occur. In this latest installment of our troubleshooting series we will tackle the Galaxy S4 screen is completely black issue & other related problems.
If you own a Samsung Galaxy S4 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Problem:My screen is completely black. My phone still gets notifications and vibrates and makes noise when it does. When I hit the power button, the buttons on the bottom (the pancake and arrow) light up, but the screen stays black. How can I fix this? Will I be able to replace it without paying a huge amount?
Solution: Did this problem occur after you dropped your phone? If you dropped your phone then this could damage the phone display which may have happened in this case.
To troubleshoot this problem try to start your phone in recovery mode. It’s possible that you will be able to view the different options in this mode. If you are able to access this mode then I suggest you do a factory reset. Take note that this will delete your phone data so make sure to proceed with this if you have a backup copy.
If you are unable to access the recovery mode the this issue is most likely caused by a damaged display. You can have this checked and replaced if necessary at an authorized service center. A replacement display usually costs around US$100.
S4 Intermittent Black Screen
Problem:Just black screen, and light on the bottom not screen part. About once at 1 hour it switch on and again black screen. T-mobile provider. Just have paid for the phone. Previous LG had the same issue
Solution: Just like the problem we tackled above this issue seems to be caused by a damaged phone display. You should however check first if this issue is caused by a software problem by attempting to do a factory reset from the recovery mode. Take note that this will delete your phone data so only do this if you have a backup copy of your data. If you are unable to access the recovery mode then this is most likely a hardware problem already. I suggest you bring your phone to an authorized service center and have it checked,
S4 Display Won’t Turn On After Getting Wet
Problem:I dropped my phone in water but have a case on. the phone didn’t seem to get wet but I took the case off to make sure all was dry and apart to make sure it was ok. When I put it back together it gave me the android pic and factory mode do not turn off, I think I turned it off by accident in my pocket. Now the screen wont turn on only the home lights on the bottom. And the colored led lights how can I fix this problem
Solution: If your phone got dropped in water then you should assume that it’s internal hardware got wet. Remove the battery and case then place the phone in a bag of rice for at least 48 hours. The rice will absorb the moisture inside the phone. After 48 hours press and hold the power button for at least a minute before reinserting the battery. Try to turn on your phone. If it doesn’t turn on connect it to its wall charger and let it charge for at least 20 minutes. Turn on your phone with the charger still connected.
If it doesn’t turn on then check if you can access the recovery mode. In this mode you should consider doing a factory reset. Take note that this will delete your phone data.
If the issue persists then you should bring your phone to an authorized service center and have it checked.
S4 Screen Blank After Replacing Digitizer
Problem:My phone screen was damaged so I bought a new digitizer. I tried it before installing and it worked. Now after installation the screen is blank. Can you help me Thanks
Solution: Something may have gone wrong during the installation of the digitizer. Try to start your phone in recovery mode first. If you are able to access this mode then the issue could be caused by a glitch in the phone software. I suggest you do a factory reset in this mode. Take note that your phone data will be deleted when you do this so make sure to have a backup before performing this procedure.
If this is a hardware problem then I suggest you open your phone again then retrace the steps that you performed. There may be a loose connection somewhere or the digitizer/ screen may be damaged.
S4 Screen Went Black After Getting Wet By Soda
Problem:Was carrying my phone in a bag and my soda leaked onto my phone. I took it apart immediately wiped it down, took out the battery, checked for any more liquid and found none. Put the phone back together, used it for about an hour then the screen went black. The phone is on, the lights on the bottom work, but no screen….took it back apart, put it in rice bag overnight…no help
Solution: The difficult part about troubleshooting a water damaged phone is that the issues may not show immediately. It could take hours, days, or even weeks before the the issue shows up after the phone gets wet. In this case, the screen is not working after an hour of getting wet. Try to check if you are able to start your phone in recovery mode. If you can access this mode then I suggest you do a factory reset. Do this at your own risk since your phone data will be deleted.If you are unable to access the recovery mode then the phone display could be damaged by the soda. I suggest you bring your phone to an authorized service center and have it checked.
S4 Can’t See Anything On Screen
Problem:this is my phone from a while ago so i don’t remember what happened. i can charge it but the screen wont show up. the only thing that will is a blue and green dot on the upper left corner. i can feel it vibrate. a couple minutes ago i turned it on but couldn’t see anything. i could only hear the notifications.
Solution: The problem is most likely caused by a damaged display. You should however check if the phone software is causing this issue by starting the phone in recovery mode. If you are able to access this mode then I suggest you perform a factory reset. Take note that this will delete your phone data so only consider this is you have a backup copy or if you are willing to lose your phone data.
If you are unable to access the recovery mode then chances are the display is defective. Bring your phone to an authorized service center and have it checked.
Problem:My phone flickers when I am trying to use it. It does this for a few seconds then comes back on then does it again. I have tried removing battery, virus scan, safe mode, etc and nothing is fixing this problem. I need some help please. Thanks
Solution: Try starting your phone in recovery mode then wipe the cache partition of your phone. This procedure deletes the temporary data in your phone which could be causing this problem.
If the issue still persists then you should backup your phone data then do a factory reset.
If the reset fails to resolve the problem then this could already be a hardware related problem. You should bring your phone to an authorized service center and have it checked.
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