Welcome to another installment of our focused troubleshooting series where we aim to resolve the #Samsung Galaxy #S5 problems that our readers are having. In this latest installment we will tackle the Galaxy S5 can’t access microSD card issue & other related problems. We have gathered the latest issues of this nature sent our way by our readers and have provided the best possible troubleshooting steps below.
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Problem:I was transferring some videos to my SD card and then it stopped and pop ups are just coming up on my phone saying, my SD card is checking for errors and preparing SD card . I went to my storage when my SD card is located and it’s not leaving me do anything , I can’t access anything that has to do with my memory
Solution: Try to take out the microsD card from your phone and have your computer read it. You will need a card reader for this. Check if your computer can read the microSD card. If it can then I suggest you backup its contents then format the card using the FAT32 file system. Reinsert the card back to your phone. Make sure to insert the card in its proper orientation and that it is securely placed in the slot. Check if you can now use the microSD card.
If the problem still occurs then try starting your phone in Safe Mode. If the issue does not occur in this mode then an app you installed could be causing this problem. Find out what app this is and uninstall it. If the issue occurs in Safe Mode then I suggest you backup your phone data then do a factory reset
If the microSD card however can’t be read by your computer or if the issue still occurs even after a reset then it could already be damaged in which case you need to replace it with a new one.
S5 Can’t Access Files In microSD Card
Problem:Hi, I have been using an 8 gb SD card and didn’t get any problems with it so when it got full I replaced it with the 16 gb SD card and since then it 1st operated well but it soon started developing issues. I just can’t access files on it sometimes and soon after the phone hung up until I restart it though even then in vain.i replaced the SD card with another but there’s no change in results. 2ndly am holding a T-Mobile device it keeps asking requesting me to update software and when I tap OK it soon tell me that I should have enough space on the phone but I have 1.4gb on primary storage, so I just can’t understand what to do
Solution: If the new microSD card has the same problem then this could be a phone related issue. Try to start your phone in recovery mode then wipe its cache partition. This deletes the temporary files stored in your device which could be causing the problem. If the issue persists after this then I suggest you backup your phone data and do a factory reset.
Regarding the second issue I suggest you free up more internal storage space to successfully update your phone. Some readers have reported that at least 6GB of internal storage space is required for a major software update. If you have already performed a factory reset then you should download and install the update again.
S5 Improve Performance With 16GB microSD Card
Problem:I have lots of apps installed and I have a 16 GB device storage and an additional storage on SD card for 60 GB. Recently I have noticed my device hangs at times and overheats to 71 – 73 degree Celsius. I have more that 7 GB of storage used by Applications in device storage and device storage has 3 GB free. I have moved whichever applications possible to SD card. But if I use widgets for certain apps they do not work in SD card storage. Also the moved SD card apps comes back to device storage if I do update for the app. I have more 53 GB free in SD card but basically what I have observed is this storage is not useful to improve device performance. I would like to delete some of the unused apps but otherwise I do not have many apps to uninstall. How can I improve performance in my S5 with this configuration.
Solution: A microSD card’s main purpose on a phone is for added storage space. This means that if you are the type of person who has lots of pictures, music, and videos on the phone then you can move these files to the microSD card to free up the internal storage space. The advantage of having a larger internal storage space is that it allows you to install more apps and can make your phone perform better.
Using a microSD card has a negligible effect on the phone performance. In fact, the time to access data is much faster if the data is stored in the internal storage compared to when it is stored in the microSD card.
S5 Music Not Transferring To microSD Card
Problem:I’ve recently bought a new SD for my Samsung Galaxy S5 and wanted to transfer my music but all my music isn’t transferring to my new SD card and the music that that is transferring is showing up twice on my phone could it be because of the apps in which I downloaded the music from? Help please
Solution: The issue could be caused during the transfer process. Where are the original music files located? Are they stored in the internal storage space of the phone? If they are then I suggest you connect your phone to a computer using a USB cord then use the computer to transfer the music files from the internal storage to the microSD card. Make sure to delete any double music files.
S5 Corrupts Pictures Saved In microSD Card
Problem: I have an issue with my s5 where it corrupts pictures once I move them to my sd card. I am aware of the apps that can recover these pictures, but am wondering if there is any way to prevent my hardware (s5) from corrupting them in the first place??
Solution: The problem could be with the microSD card that you are currently using. Try to replace this card with a new one and see if the issue still occurs. If it does the problem could be caused by your phone software. I suggest you backup your phone data then do a factory reset. Once the reset is done check if the photos still become corrupt.
S5 Deleted Songs From microSD Card Still Appear
Problem:Hello I’ve recently plugged my Galaxy S5 into my computer to delete songs off of my SD card. I’ve deleted every song from my card permanently, however, when I go to any music player app, the deleted songs still appears and are playable. I have no idea how these songs are still showing up on my phone. any help?
Solution: It’s either the music files are also present in the internal storage space of your phone or you have a backup service app that made a duplicate copy of the music files. You should also try to double check the microSD card if the music files have indeed been deleted successfully.
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