Samsung claims to have fixed a manufacturing defect in the Galaxy S7 Active that made some handsets unable to sustain water damage despite their IP68 certification. The South Korean handset maker has assured that all Galaxy S7 Active units now being shipped would be problem-free.
But earlier this month, when Consumer Reports placed two Galaxy S7 Active units in a water tank pressurized to 2.12 pounds-per-square-inch, the equivalent of less than five feet of water, for 30 minutes, both units failed the test and came out with a flickering screen and moisture inside. On the other hand, the Galaxy S7 and S7 Edge easily passed the test.
Samsung responded to the test results with a press release stating that the Galaxy S7 Active was IP68 certified and its standard limited warranty still applied.
Samsung has now issued a statement to Consumer Reports, claiming that it has detected and fixed a manufacturing problem responsible for the Galaxy S7’s failure in underwater conditions. As per Consumer Reports, citing Samsung PR Philip Berne:
All Galaxy S7 Active phones are manufactured in the same facility in Asia. “We found a problem in the production line that we were able to correct,” he said. He declined to provide details. Phones now being shipped should be problem-free, according to Berne. However, to his knowledge, Galaxy S7 Active devices already in stores were not being removed from inventory.
Samsung has earlier agreed to replace any water-damaged S7 Active unit under its limited warranty.
Has your Galaxy S7 Active been facing any water-resistance problems? Let us know in the comments below!