Samsung has never been very good at keeping its more niche products up-to-date software-wise, and it appears this point is being proven again today. Samsung UK has just responded to an eager customer on Twitter, saying that the Samsung Galaxy K Zoom won’t be getting Android Lollipop, possibly ruining the customer’s day:
@ahmetgngr13 We don’t like to be the bearer of bad news, but the Galaxy Zoom will not be receiving the Lollipop update.
That means that the Galaxy K Zoom will be staying on Android 4.4.2 i.e. Android KitKat, till the end of its days – which is coincidentally the software version it launched with. We can’t exactly say we’re surprised, but it likely still hurts for those affected – we’re assuming that updating the software for niche products like the Galaxy K Zoom is actually work than they’re worth, and unfortunately Samsung is in the process of streamlining its whole company. Perhaps the silver lining in all of this is that Samsung, or at least the UK Twitter branch, isn’t above responding to customer’s questions about software updates, rather than ignoring them and leaving them in the dark.
What do you think about the news the Samsung Galaxy K Zoom won’t be getting Android Lollipop? Let us know your thoughts in the comments below.