Even as hundreds of thousands of gamers started plugging in their new PlayStation 4 consoles after midnight launches in North America, Sony is acknowledging that some users are having trouble connecting to the PlayStation Network, with many running into errors when downloading and installing a massive, crucial day-one update.
"PSN seeing very high volume, some gamers may experience difficulty connecting, thanks for your patience," Sony tweeted from the official PlayStation account overnight. "If you're getting a network error on the PS4, please sit tight," reads an early-morning tweet from the official Ask PlayStation account. "As you can imagine, we're seeing heavy traffic tonight!"
Some of that heavy traffic, of course, is coming from players downloading the 300MB firmware 1.5 update that unlocks many crucial features of the system, everything from online gameplay to Blu-ray playback. That update could be downloaded to a USB stick ahead of time for offline installation, but it's hard to say how many people actually went through the trouble to do this.