Sony is said to be one of the top manufacturers of Android-based smartphones. By equipping latest features and by innovating trending technologies in the devices it always gives tough competition for all other manufacturers. Ever since it has released Z series smartphones, Sony grabbed the attention of a lot of Android lovers. From Sony Xperia Z to Sony Xperia Z5, it made good progress regarding technology, quality, and features.
Most of the Android lovers bought 5.2-inch Sony Xperia Z3 smartphone which is equipped with Qualcomm Snapdragon 801 processor. But, the users who bought this device reported about few issues on the device and so we made some workouts on the same and managed to get the solutions for all the issues. So, now just relax back and go through the below solutions to resolve all your issues.
Problem – Many users reported that there device is getting heated up suddenly, and it is taking more time to cool down. Well, this is a very common problem these days in all the smartphones and by taking few precautions, one can easily sort this issue out.
Solution – First of all, do remember that never use the phone while plugged-in for charging and remove the case from the phone while charging and playing games. Also, try to avoid playing high-resolution games as they may easily heat up the device.
Sometimes, third-party apps may cause the issue and so double-check the apps that you are downloaded and uninstall all the useless apps. If the problem persists, then perform wipe cache partition. To do so, press and hold volume up and power button at the same time for few seconds while the phone is still ON. Release the keys after the phone gets three vibrations as it indicates that wipe cache partition is done. Now, press the power button to wake up the screen.
Even now, if the device is heating up, the perform factory reset. But remember that this process will erase everything from the device and so take a back up before proceeding further. Once back up is taken, turn off the device and press power and volume down button at the same time. Now, you will enter into recovery mode and in here use volume buttons for scrolling up and down, and use power rocker for confirming the selection. So, select and confirm ‘factory reset’ option and then go for ‘Yes.’ Another way to perform factory reset is by opening Settings>Backup & Restore>Factory Data Reset>Erase Phone’. That’s all; by now your device should be free from the over-heating issue.
2. Battery Draining Issue
Problem – Another common issue that seems to trouble the users is the rapid battery drain. After using the device for few months, almost all users are likely to face this issue. We made few workouts and found few precautions which could help you to resolve the issue.
Solution – First of all, make sure that you are using original battery chargers for charging the device. Next, try avoiding the high-resolution games and all widgets and live wallpapers as they consume more amount of battery. Also, uninstall or disable bloatware from the device as pre-installed apps may cause the issues of over-heating and battery-drain.
Even now, the problem exists then it may because of the third-party app and so reboot the device into safe mode. To do so, press the power button for some time until you see few options and then hold the ‘Power’ Option until you see a prompt of ‘Reboot to safe mode.’ Now tap ‘OK’ and you will enter into safe mode which can be seen in the lower left corner on the display. In here, third party apps will not work and so use the phone for some time and check for battery draining issue. If the battery is working properly, then the problem is with the third-party app and so get back to the normal mode by rebooting and check all the third-party apps. Find out the culprit app and uninstall it.
If the problem persists, then remove app cache by opening each app from the ‘app manager’ and tap on ‘Clear Cache’ button. Also, perform wipe cache partition as explained in the 1st solution. As a last resort, perform the factory reset by following the steps in solution 1 and even if the issue is not resolved then replace the battery with a new one.
3. Lag in Performance
Problem – Most of the users reported that the phone is getting lag after few months of usage. Well, this can also be categorized as the most common issue among all the Android-based devices. So, to resolve this, users has to perform few workouts as explained below.
Solution – First, enable the Developer options on your phone by tapping few times on ‘Build Number’ under ‘Settings>About Phone’. Now these options get enabled, and you can check them under ‘Settings>More.’ Open the options and find animation scale options where all will be pointed to 1x, so now turn them off or reduce them to 0.5x.
Next, to improve the lag you need to clear the entire cache from apps as well as from the device. So, follow the steps explained in the above solution to clear the cache. If the lag issue persists, then perform the factory reset as explained n solution one because it will resolve the issue of lag for sure.
4. Wi-Fi Connection Issue
Problem – Few users reported that their device is unable to connect to the Wi-Fi network. This issue may occur due to various reasons and so by making few workouts you can sort this issue out.
Solution – First of all, turn off your device and the router as well and wait for some time. Now turn them back ON and check. By now, the problem should get resolved and if not then try disabling ‘Stamina mode’ from your device settings. If that doesn’t work, try using safe mode as explained in the solution 2 as this ensure that whether the problem is with any third-party app or not. If the third-party app is the culprit, then find it out and uninstall it from the device.
5. Phone is Charging Very Slowly
Problem – Few users wrote that their device is taking too long for charging and also it is discharging quickly. Well, follow the below solution to rectify this issue.
Solution – Make sure that you are using the original battery charger for charging the device as duplicate chargers will cause this issue. Also, do not charge the device by connecting it to PC or laptop as it charges the battery very slow as it involves in swapping.
6. Touch-screen is unresponsive
Problem – Many users reported that the screen of their device is suddenly misbehaving whenever the key-board is used for sending messages and sometimes it doesn’t respond at all.
Solution – At first, try to restart the phone and check for the solution. Even then if the problem persists, then perform the factory reset of the phone as explained in the solution 1. Always make sure to use proper screen protectors and cases which don’t affect the screen of the device.
7. Call Ringtone and Notification volume too Low
Problem – Most of the users reported that they are getting low volume for ringtones and notifications. Sometimes, alarms and other tones are working well, but notification alerts are too low to hear.
Solution – Well, first of all, make sure that the volume level is set to maximum for call ringtones and notification alerts. Even then the problem persists; update your software with the latest release as that may contain the fix for the issue.
Note – Software updates which are released by the manufacturers will always contain fixes for minor bugs and enhancements to improve the device performance. So, always check for the updates under ‘Settings>About Phone’ and get upgraded to the latest software.
In case if you have any other troubles with your Sony Xperia Z3 smartphone then write us down in the comments section below as we try to provide solutions for them.