There are other forms of battery problems in Samsung Galaxy S4 and one of them is the damaged battery connector. I recently read one of the emails our reader sent us asking what to do with his phone since he cannot charge it due to a problem with the connector.
Basically, there could be two scenarios in which this problem occurs: first, damaged connector on the battery; second, damaged connector on the phone itself.
What To Do
Step 1: Find the damaged connectors. Find which connectors were damaged, you need to take the battery out and inspect its connectors. More often, batteries would have pushed in connectors. If they look fine, then check the ones on your phone; they could be pushed in or broken.
Step 2: Clean the connectors. Using a clean, soft cloth, gently clean the connectors on both the phone and the battery to eliminate the possibility of corrosion. More often dirt decreases conduction, which would result to temporary power failure on the device.
Step 3: Straighten pushed in connectors. In case the phone has pushed in connectors, take tweezers and attempt to straighten them. Be gentle when you do so because applying too much force would result to further damage. With connectors already straighten, test the device if it turns on or charges. If it does, then the problem is solved.
Step 4: Send the phone for repair. Cleaning and straightening the connectors are the things you could actually do to try to fix the problem. Do not open the device up because you would void the warranty. Instead, bring the phone to an authorized technician and have it checked.
Tell us your phone problems
The solutions we provided here are based on reports and testimonies from owners who have encountered these problems. I also ask my XDA developer friends regarding some of the problems. Now if you have other problems or questions with your smartphone that you want answered, don’t hesitate to send us email at email@example.com.
We don’t guarantee a reply to all emails because we receive hundreds of them daily, but rest assured your email messages will be read by me. But I urge you to provide as much details as possible so I could easily find references and compare your problems with reports from other owners. If your problem is as common as others, there could already be solutions that exist and I would surely point you to them. Screenshots often help so attach one if you can.