Microsoft’s online gaming infrastructure is having a rough February.
Xbox Live is down for some gamers today, according to complaints on social media. People are complaining that they cannot boot up their digital games. This means that if you own a download-only release like Trials Fusion or the digital version of something like Star Wars: Battlefront, they won’t start. Some people are also reporting issues booting up Hulu, Amazon Instant Video, and Netflix. Instead, you get an error message. I tried this out myself, and I ran into the same problems. This is the second week in a row for disruptions on Xbox Live, which is one of the key services that Microsoft uses to generate revenue from its gaming division.
While not everyone pays for an Xbox Live Gold membership, the premium tier that gives customers access to special deals and online multiplayer, millions of people do. And these outages are a major source of frustration for anyone paying $60 a year so that Microsoft can maintain its servers.
Above: One of the error messages you may see when trying to boot up a digital game on Xbox One.
Image Credit: Microsoft
GamesBeat has asked Microsoft to explain why this keeps happening, and I’ll update this story with the company’s response. But for now, I can only point to the Xbox Live status page, which acknowledges that some people may run into issues downloading or launching digital content.
“Are you having a tough time launching previously purchased content or purchasing new content, Xbox members? We’re aware of the issue and our team is working hard to fix things as quickly as possible. Thanks for your patience! We’ll update you as soon as we have more information.”
Xbox Live is coming off a number of outages last week where the network was not fully functional for three straight days. This is one of the worst streaks for a console’s connectivity features since a cyberattack forced Sony’s PlayStation Network offline for five solid days during the week of Christmas 2014. That same assault also took down Xbox Live for 24 hours. Since then, Xbox Live and PSN have both had multiple minor outages.
For more, let’s check in with Snoop Dogg to see how he feels about the situation.