Microsoft’s Xbox Live is once again experiencing issues. Users are unable to sign in, and Microsoft is investigating what the problem might be.
Ironically, we first spotted the issue without even being on an Xbox. At 9:23 a.m. Pacific, we tried playing Minecraft for Windows. The game requires logging into Xbox Live, but because the service is spitting out error 0x87DD0006 (“This may mean that there was a service outage just before you tried to sign in.”), we can’t play. Next, we tried signing into Skype on an Xbox One, but the console also complained that signing in wasn’t working.
A quick search on Twitter showed us that others are also experiencing the problem. It’s not yet clear how many are affected, but Microsoft has confirmed the problem:
We're aware of reports of users unable to sign into Xbox Live. We'll be investigating to get you back on track, thanks for your patience!
Microsoft’s Xbox Live Status support site, however, states that everything is fine and dandy. We will update you as we learn more.
2016 has been a particularly rough year for Xbox Live. Indeed, this is the third week in a row that the service has seen disruptions. Xbox Live saw outages the second last week and the last week of February.
The problems are even more frustrating for those who pay for an Xbox Live Gold membership, the premium tier that gives customers access to special deals and online multiplayer. Millions of people pay $60 per year so that Microsoft can keep its servers running smoothly, an expectation the company is currently failing to meet.