Running a successful fitness business can be just as hard as breaking a sweat in the gym. Zen Planner is designed to take the the pressure off by automating much of the running of your business behind the scenes. Zen Planner is a powerful package that’s packed with tools and to make sure you manage your clients and business as efficiently as possible so you can focus on making things grow.
The Zen Planner Kiosk app is designed specifically for iPad so that the client administration side of your business is taken care of. It allows your clients to pay subscriptions, schedule appointments and check billings when they want.
Zen Planner can save you significant time and resources because it automates a lot of the tasks that previously required extensive contact with members of staff such as billing, payments, and scheduling. On the other side of the desk, the Zen Planner Kiosk App is pretty easy for staff members to use so that they can interact with members and provide a personalized service where needed. Some customers like everything automated and cut contact to a minimum, whereas others like a bit of a both and the good thing is Zen Planner Kiosk app caters for this.
Taking the sweat out of billing
The automated billing side of things is probably the most useful aspect for a business. The Zen Planner Kiosk app makes sure you get paid ontime every month with automated billing which eliminates the need to collect checks and chase members for payments.
There’s also no need for a third-party payment processing system. The Kiosk app has an integrated payment processing system which saves time and costs and is included in the monthly subscription price to Zen Planner (although you must use Zen Planner’s U.S. partner, PaySimple). On the customer side, the ability for members to view their own bills and make payments reduces admin and on your side, you can track business expenses and calculate taxes more easily.
Billing is completely automated and credit card payments can be taken with the add-on card reader.
Members can automatically check in and out
One of the most useful features for members of your gym is the ability to check into any class they are taking. This means you get a better idea of who is attending and who is not and less empty classes that could have been cancelled.
Members can simply check in to classes either by typing their names or scanning their individual barcode. Zen Planner Kiosk app then recognizes the profile of the user and displays all of the day’s classes and activities. Users can even sign up as new members of the gym with no action required on your side.
The system allows members to make purchases of gym items and equipment while in the gym, which is more efficient and profitable than noting purchases on paper for later. The app allows members to select the item they want to purchase and then either pay with their credit card via an integrated encrypted credit card swiper – or pay instantly via the credit card details they have on file. There’s no need to record anything and members can view their purchase history at any time. If you’re running a class, this enables you to focus on doing it, rather than having to take payments for drinks and other things in the middle of it too.
Zen Planner Kiosk allows members to check-in and see what classes are available.
The new member sign-up process simplifies the registration process so that no action is needed from your staff. The entire transaction is processed in the software. Your staff can easily sign-up new members, take their profile photo, record their digital signature and save their credit card in a matter of minutes. Even crucial documents such as waivers and contracts are all included via an integrated, encrypted card reader. All that’s required for credit card payments is the add-on card swiper which plugs into a phone jack for encrypted credit card payments.
Putting the customer first
The Zen Planner Kiosk team have worked closely with clients to understand what’s important to businesses when it comes to administration and customer care and its clear that a lot of thought has gone into making the app as efficient as possible for both client and business.
Customers have had direct input from everything to color palette to the ease of navigation and the developers claim they are in contact contact with new users to improve to overall functionality of the Kiosk app. Unfortunately though there’s no way to download and try the app yourself but you can schedule a free demo with one of the Zen Planner Business coaches.
Zen Planner Kiosk for iPad is designed to help with the specific demands of running a fitness business so if you’re looking to improve its efficiency, it’s definitely worth looking closer at. It makes for a great mobile compliment to the full, cloud-based Zen Planner solution.